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San Benito County Fall Seminar – Quality Customer Service
September 1, 2016
This is an interactive seminar to understand and identify the chain of work with external customers.
Who should attend: Business owners, customer service representatives, executive and management associates involved in professional services, retail, non-profits, and hospitality organizations.
Contact Cindy Merzon, associate director of CSUMB Small Business Development Center, at www.csumb.edu/SBC for tickets and additional information.
Fees: $35 for members and $45 for non-members.