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San Benito County Fall Seminar
October 6, 2016
The seminar "Define the Customer" is an interactive seminar where you will learn to understand the steps to, and benefits of, defining your customer.
Who should attend: Business owners, customer service representatives, executive and management associates involved in professional services, retail, non-profits, and hospitality organizations.
Contact Cindy Merzon, associate director of CSUMB Small Business Development Center, at www.csumb.edu/SBC for tickets and additional information.
Fees: $35 for members and $45 for non-members