Last week, Pacific Gas & Electric Company (PG&E) celebrated the relocation of its Hollister customer service center to a new facility with more parking and better access for its customers.
“The location of your office is a lot more accessible for people,” said Cindy Biesemeyer, ambassador for the San Benito County Chamber of Commerce. “You have plenty of parking, it’s marked for PG&E customers and most importantly, you offer handicapped parking, which is helpful because a lot of older people do not pay online.”
The new office is conveniently located across the street from Save Mart in Hollister’s Clocktower Center at 401 McCray St., Building A, Unit 1.
“We are excited to not only open a more convenient office for our customers, but to employ new technology in a kiosk that will enable customers to pay their bill online and learn about other services they can benefit from,” said Rob Morse, senior manager of PG&E’s Central Coast Division.
PG&E hosted a ribbon-cutting ceremony Sept. 8 with local PG&E employees, representatives from the San Benito County Chamber of Commerce, Hollister Downtown Association, San Benito County Business Council and Ray Friend and Mickie Solorio Luna, council members from the City of Hollister.
The customer service center is open to customers Monday through Friday from 8:30 a.m. to 5 p.m. PG&E representatives are available to help customers pay their bills, handle service requests and answer questions about programs and services. The new office is encouraging the use of the new (soon to be installed) payment kiosk. On-line payment is also a viable option to save customers from having to visit the physical payment center.